Privacy Policy

Introduction

IsalndRide Sri Lanka is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you rent a bike from us.

Information We Collect

Personal Information

When you rent a bike or create an account, we may collect the following personal information:

● Name

● Email address

● Phone number

● Address

● Payment information (processed securely)

● Passport info

Usage Data

We may also collect information on how our service is accessed and used, including:

● IP address

● Browser type

● Device information

● Pages visited

● Time and date of access

How We Use Your Information

We may use the information we collect for various purposes, including:

● To process your bike rental and manage your account

● To communicate with you regarding your rental

● To improve our services and customer experience

● To send promotional materials (if you opt-in)

● To comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

● Service providers who assist with payment processing, bike maintenance, or customer support

● Law enforcement or regulatory authorities when required by law

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or theft.

Your Rights

You have the following rights regarding your personal information:

● Access: You can request a copy of the information we hold about you.

● Rectification: You can request to correct any inaccurate or incomplete information.

● Deletion: You can request the deletion of your personal data, subject to certain legal obligations.

Cookies

Our website uses cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Email : [email protected]

Phone : +94 77 936 3080

Address : No. 2 Galison road, Negombo, Sri Lanka